Malitda
Delete your account
This is how to remove your Malitda account. You can do it right in the app, and you can also request it without the app.
Withdraw in the app
- Open the Malitda app and tap "My Info" (내 정보) in the bottom tabs.
- Tap "Settings" (설정).
- Tap "Delete account" (계정 삭제).
- In the confirmation window, tap "Delete account" (계정 삭제하기), and you are done.
Records cannot be restored after withdrawal. If you log in again with the same social account, you start fresh.
Request by email without the app
If you deleted the app or changed devices and cannot withdraw in the app, please request deletion at the address below. The privacy officer will handle it without delay.
- Please write "Malitda account deletion request" in the subject.
- Please write your inquiry number (문의 번호) in the body. Tap "문의 번호" on the app's "My Info" screen to copy it.
- If you do not know your inquiry number, please write the login method you used (Kakao, Google, Apple, or not logged in) and roughly when you started using the app. If we need more to verify your identity, we will tell you in our reply.
What is deleted and how long it is kept
- On withdrawal, your login method (authentication token and social account link) is deleted immediately. The remaining information, such as training records, is permanently destroyed 30 days after withdrawal, and a withdrawn account and its records cannot be restored.
- Information of users who did not sign up (anonymous) is destroyed one year after the last day of use.
- Electronic files are deleted by a method that cannot be recovered.
- Copies remaining in server backups are deleted on a rolling basis after 30 days.
You can find the details in the Privacy Policy.